Here you can find answers to frequently asked questions. If your question is not in the FAQ, you can contact us at support@sonamedic.de. We will gladly assist you with your request.

General

What is sonamedic?

Sonamedic is a meditation app that offers you a wide range of meditations with music and binaural beats on a variety of life areas and health topics. The meditations are divided into five categories: stress reduction, sleep promotion, health, productivity and relaxation. The binaural beats integrated into the meditations represent a gentle method to additionally have a positive effect on your well-being. After you have subscribed to the sonamedic service, you can easily access the meditations that are right for you via the sonamedic app on your smartphone. When you take out a subscription, a test phase begins in which all content is available to you free of charge. If you don't want to take out a subscription directly, you can permanently use freely available meditations for each category. You do not need to register for this.

What is the best way to get started with sonamedic?

To start meditation directly, first download the sonamedic app from the App Store. Even without registration you can try out some meditations for free. Use headphones to experience the full power of the combination of meditation, music and binaural beats. On the today page you will find a short introduction. It introduces you to the basics of meditation and how the sonamedic app works. With the trial version you will only have access to a few selected meditations from each category. If you want to use all meditations, you should take out a subscription. Once you have completed your subscription, a test phase will begin during which you can try out all meditations free of charge.

Account

I have forgotten my password, how can I get a new one?

If you have forgotten your old password or would like to change it, we will gladly send you a new password to your e-mail address. Go to the activity section. Select the cogwheel symbol in the top right corner. Scroll down in the settings and press login. Select Forgotten password. Enter the e-mail address of your sonamedic account. You will receive a message with a link to reset your old password and choose a new password.
settings sonamedic meditation app Log in screen new password screen

Who has access to my personal data?

We at sonamedic take the protection of your personal data very seriously. However, we do collect data that you enter when you register yourself or that is automatically collected when you use our app and website. We may only use personal data if you have confirmed the privacy policy when creating your account. We will of course treat your data as strictly confidential and in accordance with our privacy policy. This information is used, for example, to ensure the error-free provision of our app and website, but in some cases data can also be used to analyse your user behaviour. In our privacy policy you can read more about how exactly your data is used and which rights you can assert with regard to the use of the data. You can of course revoke your consent to the use of your data at any time and remove your user data from our system, a completed active subscription will continue to run until the end date chosen in each case.

How can I unsubscribe from the sonamedic newsletter?

To remove your email from our newsletter mailing list, simply go to one of the emails and scroll down to the end. Here you will find a field with the option to deactivate the newsletter. Click on this link and your email will be automatically removed from our mailing list.

Contract

Which contents of the sonamedic app are free of charge?

The sonamedic app has five categories: Stress relief, sleep support, health, productivity and relaxation. You can also try out one meditation per category without a paid subscription and without registration. When you take out a subscription, a free test phase begins. During this test phase you have access to all contents. Your subscription will only be charged after the trial period has expired.

I have taken out a subscription and am in the free trial phase. What does this mean for me?

Once you have decided on a subscription, a free test phase begins, during which all contents of the sonamedic app are available to you. This test phase lasts 14 days for a yearly subscription and 7 days for a monthly or three-monthly subscription. The app will only be charged after this test phase has expired. During the test phase you can cancel your subscription at any time.

What does the paid sonamedic subscription include?

If you take out a paid subscription, all contents and functions of the sonamedic app are available to you. You decide whether you would rather take out an annual subscription, a seasonal subscription or a monthly subscription. The sonamedic app receives updates with new content at regular intervals.

How can I cancel an existing subscription?

You can cancel an ongoing subscription at any time when the contract ends. This is not done in the sonamedic App, but via the App Store. On the today page, click on the account icon in the upper left corner. Select Subscriptions in the menu. Here you can cancel an existing subscription. The subscription will then expire after the time you have booked it for. So if you have a monthly subscription, you cancel at the end of the current month, a three-month subscription at the end of the current three months and a yearly subscription at the end of the year.

Where can I update my payment method?

You can update the payment method via the App Store. When you open the App Store you will be on the Today page. Select the account settings via the account icon in the top right corner. Now tap your name at the top of the page. Go to Manage Payments. Here you can manage your payment method and add new payment methods.
Today Page App Store Account Screen App Store Manage Payment Screen Add Payment method Screen App Store Payment methods Screen App Store

I have inadvertently taken out an incorrect subscription. How can I cancel my purchase?

If you take out a sonamedic subscription, a free test phase begins. During this trial period you can cancel your subscription at any time via the App Store. On the App Store today page, go to your account settings by clicking on the account icon in the upper right corner. You will now see the Subscriptions menu. Here you can cancel your subscription during the trial period without incurring any costs. If you have inadvertently taken out the wrong subscription and would like to cancel it, you will also be granted a 14-day return policy for apps. You can also cancel a mistaken purchase at https://reportaproblem.apple.com. Log in with your Apple ID and password, click on the app you want to return and select the Report Problem option. Here you can choose from a variety of ready-made answers, including I accidentally bought the item or I want to cancel this purchase. The outstanding amount will be refunded within a few days.

Will my subscription to sonamedic be automatically renewed?

If you do not cancel your subscription before it expires, it will be automatically renewed for the same period at the same price. In this case you do not have to worry about signing a new contract.

How much does an automatic renewal of my subscription cost?

After the automatic renewal of your subscription, it will not become more expensive. You pay the same rate as you have paid before.

Which payment methods are accepted?

You can select your preferred payment method from the iOS App Store. Here you can choose between PayPal, credit and debit cards, billing via your mobile phone contract, Apple Pay or a Paysafecard as payment methods.

Meditation - Binaural Beats

Where can I find a clear introduction to meditation with sonamedic?

When you open the start screen for the first time, you will be shown an introductory meditation, which introduces you to meditation, but also explains the various functions of the sonamedic app. Of course, you can access the introductory meditation at any time by searching under All Meditations. This way you will get all the information you need to meditate with sonamedic.

What kind of meditation does sonamedic offer?

In the sonamedic app you will find various guided meditations on stress reduction, sleep promotion, health, productivity and relaxation. During a guided meditation a professional speaker accompanies you through the meditation. The meditations are underlined with binaural beats and suitable music. You can decide for yourself whether you want to listen to the voice of the speaker only, music only or both in combination. During the meditation, you will usually receive instructions on which position you need to be in in order to be able to optimally engage in the exercise.

What are binaural Beats?

Binaural beats are a very gentle method to stimulate mental states states such as relaxation or concentration. They only work through your hearing and enhance the desired effect of meditation. Binaural beats are created in the brain when two different sounds with different frequencies are played at the same time on the right and left ear via headphones. The brain stem automatically balances the difference between the two distinctive tones and forms a corresponding "phantom tone". The perception of binaural beats differs from person to person.

Why do you recommend headphones to listen to the meditations?

What makes sonamedic unique is the use of binaural beats as an induced relaxation method. Of course you can listen to the meditations also without headphones. With Binaural Beats an individual frequency is played into each ear via headphones. The brain stem automatically balances the difference between the two different tones and forms a corresponding "phantom tone". The Binaural Beat.

Where and when should I use sonamedic?

You can use Sonamedic anywhere and at almost any time. To increase your concentration, fall asleep better or relax. Even a five-minute break is enough to recharge your batteries with sonamedic. If you want to achieve a long-term effect, you should try to meditate regularly and set a fixed time in your daily life.

How regularly should I meditate with sonamedic?

To achieve a meditation routine and maximise the effect of meditation, you should meditate as regularly as possible. Try to plan 10 minutes of meditation at a fixed time every day. Of course, even a single meditation can have a relaxing effect. But to really engage in meditation requires a certain continuity.

Do the meditations work the very first time?

The effect of meditation on the individual varies greatly from person to person. It is important that you create the conditions to be able to relax properly. Many people, however, already feel an effect during the first meditation session. To achieve a long-term effect, however, you should try to meditate regularly.

Does meditation really work?

Meditation means above all that you allow yourself time to occupy yourself with yourself. It often helps to go through life more consciously and to pay more attention to your own needs and feelings. For a long time, the mind and body were treated separately in medicine. However, new research indicates that environmental influences as well as our thoughts and feelings do have an influence on our body. For example, meditation can influence blood pressure and oxygen intake. A meta-analysis from 2014 also shows that meditation reduces the negative effects of psychological stress and can bring about slight improvements in depression, anxiety and pain.

What is known about the effectiveness of binaural beats?

The exact effect of binaural beats is still a very open field of research. However, numerous studies indicate that binaural beats can have positive effects in many situations. For example, they can improve long-term memory, relieve pain, reduce anxiety and promote healthy sleep and relaxation. To further advance research in the field of binaural beats, sonamedic cooperates with Schloss Gracht, a specialist clinic for psychodynamic psychiatry, psychotherapy and psychosomatic medicine. You can find more information about binaural beats on our website in the knowledge section.

I have a serious mental illness - can sonamedic help me?

The meditations of sonamedic do not replace a visit to the doctor. If you suffer from a serious illness, it is important that you seek professional help. However, you can use sonamedic's offer as a complementary support to help you deal with yourself and relax.

Can my children also use sonamedic?

Children often have a great need for movement and should not be forced to sit still for long periods. Especially meditation with integrated movement or short meditative rituals can help them to deal consciously with sound and silence. It is best if you playfully explore the world of meditation together.

Where can I learn more about binaural beats and meditation?

If you want to learn more about binaural beats and meditation or are looking for tips & tricks for other areas of life, our knowledge section is just right for you. Here you will find articles about lifestyle, mindfulness and health.

App

I do not see my premium content. What do I have to do?

It can happen that after taking out a sonamedic subscription, your premium content is not immediately displayed. Close the app completely and open it again. Your premium content should now be displayed.

How can I download the sonamedic app?

Open the App Store. Enter the name sonamedic in the search bar. Select the app and download it.
App Store Search Screen sonamedic Meditation App AppStore

How much storage space does the sonamedic app take up?

The sonamedic app requires about 15 megabytes of memory. However, how much memory the app ultimately uses also depends on whether and how many meditations you have downloaded to your mobile device to be able to play them in offline mode.

How do I get the latest version of the sonamedic app?

With iOS, apps that you have downloaded are automatically updated by default. However, if you want to do this manually, open the App Store. Tap your profile icon in the top right corner of the screen and scroll down to view pending updates. To update an app, tap the Update option to the right of the app.
Today Page App Store

How can I reinstall my app?

To reinstall the sonamedic app, you must first uninstall it. This works differently depending on the operating system. Press and hold for a while on the app you want to uninstall. Then select the menu item "Delete App". Go to the App Store and search for sonamedic using the search function. Here you can download the app again.
Delete App Screen Searching for sonamedic in App Store sonamedic in the App Store

Can I use the sonamedic app offline without an Internet connection?

To save your data volume, you can download all meditations via the meditation list within each playlist as well as in the general overview All Meditations individually. If you add meditations as favourites, this is also possible in the favourites overview. Here you also have the possibility to download all your favourite meditations at once. In the tab Downloads you will find all your downloaded meditations clearly listed. You can delete all downloaded meditations at once. If you only want to remove a single meditation from your downloads, tap on the download button of a single meditation again.
Downloadbutton Meditation Downloads Meditation Delete Meditation Screen Delete all Meditations screen

How many meditations are currently available in the sonamedic app?

At the moment, the full version of the sonamedic app contains about 100 meditations, divided into the categories of stress relief, sleep support, health, productivity and relaxation, as well as a short introduction to meditation. New content will be added regularly in all categories. If you don't have a subscription, two free meditations are available in each category, in addition to the general introduction.

What are playlists?

In playlists, meditations are arranged thematically matching or consecutive meditations, which are already arranged in a certain order. This way you can find all meditations on a specific topic in one place and play them one after the other.
sonamedic lirbary Playlists Stress relief sonamedic All Meditations in a Playlist

Can I adjust the length of a meditation myself?

In addition to the standard length of about 10 minutes each, you can also activate 5-minute short versions of all content in the player's three-point menu. It is also possible to determine the duration of a playlist or a single meditation using the sleep timer and cycle mode (automatic repeat function). Here you can select different time periods.
Adjust the lenght of a meditation Activate short version of a meditation

Can I use sonamedic without headphones?

In principle you can meditate with the sonamedic app without headphones. Meditation and music can also be played on your home stereo and help you to relax. However, the binaural beats can only unfold their effect ideally through headphones, as different frequencies are fed in through both ears.

How do I know which binaural beat is used in which meditation?

Information about the binaural beat used and its effect can be found via the button "more" in the meditation overview.
all meditations in library Informations about the binaural beat of a meditation

Is there a recommended sequence in which I should listen to the meditations?

Basically you can always choose which meditation you want to listen to at what time. If you are new to sonamedic, it is worthwhile to listen to the introductory meditation first. You will find it on the start page when you log in for the first time, but you can always find it again by using the search function under "All Meditations". All meditations are also arranged in playlists. These meditations build on each other thematically but also in terms of their sound design. For an optimal listening experience it is recommended to listen to these playlists according to their sequence. You can find the playlists under the menu item Search in the different categories.

What does the cycle mode icon in the player mean?

With the cycle mode icon you can set whether you want to play the entire playlist in which the meditation is located and whether this should happen once or in an endless loop. One tap on the cycle mode icon lets you repeat the whole playlist, a second tap makes sure that only the current meditation is repeated in an endless cycle. The symbol changes depending on the setting. If you tap the Cycle function a third time, the previous settings are cancelled.
Cycle mode icon Press cycle mode icon

What does the sleep timer icon in the player mean?

With the sleep timer you can set how long you want to listen to a meditation in endless loop. This function helps you to fall asleep, for example. The meditation switches itself off again after the desired time, for example when you have fallen asleep.
Sleep timer icon in mediation Sleep timer menu

How long should I use sonamedic?

You can use Sonamedic for as long as you want or as long as you have time. Just a period of 5 to 10 minutes is enough to relax and recharge your batteries with sonamedic.

Do I have to follow the speaker's instructions?

Meditation should above all help you to relax. If you reluctantly force yourself to follow the instructions, it is more likely to have a negative effect. Instead, see the instructions of the speaker as an aid which you can use to your advantage, but which are by no means a fixed set of instructions. Among the options for each meditation you can even switch off the speaker and meditate only with music and binaural beats.
Appmenu for meditation only activate music only

I just want to listen to the music (without speech)!

To listen to a meditation without speech, select the desired meditation and choose the three-point menu in the player on the bottom right. Here you can choose whether you want to listen to the meditation with speech only, with music or a combination of both.
Meditation menu sonamedic music only menu

How often are new meditations added to sonamedic?

The sonamedic app is continuously developed and regularly updated. Contents are added and already existing contents are revised or supplemented.

How does the reminder function work, which I am reminded of after stopping a meditation?

If you interrupt a meditation prematurely, a window will appear where you can set up a reminder to continue the meditation. If you click on the Activate reminder field, you can set the time at which you would like to receive a reminder on your mobile phone. At this time you can easily finish the meditation.
reminder function sonamedic Choose a time to continue meditating

I only want to hear the speaker (without music)!

To listen to a meditation without music, select the desired meditation and choose the three-point menu in the player on the bottom right. Here you can choose whether you want to listen to the meditation with speech only, with music or with both in combination. The option "Speech only" includes the speaker and the respective binaural beat.
further mediation options Voice only meditation

How do I find a particular meditation again? - What do the favourites mean?

If you want to find a meditation quickly, you can add it to your favourites. You can do this by clicking on the heart icon when you listen to a meditation or by clicking on the More button in the meditation overview when you are doing an exercise. You can then easily find your favourite meditations in the option bar under Activity. Under Search you will also find an overview of all the meditations included. Here you can find a meditation that you have not added to your favourites.
add meditations to your favourites under activity you can find your favourite meditations

How can I add a meditation to my favourites?

If you want to find a meditation quickly, you can add it to your favourites. You can do this by clicking on the heart icon when you listen to a meditation or by clicking on the More button in the meditation overview when you are doing an exercise. You can then easily find your favourite meditations in the option bar under Activity.
add meditations to your favourites under activity you can find your favourite meditations

Why are the music and language versions of the meditations not synchronised?

In the versions that contain only speech and binaural beats, the places where otherwise only music would play are cut out to ensure a better listening experience. This is why the different versions are not exactly synchronised with each other.

How can I change the language in the sonamedic app?

The voice output of the sonamedic app depends on the system language of your smartphone. Currently, only German and English are available. If you switch your system to English, this language is automatically adopted in the sonamedic app. You can change the system language in the settings of your smartphone. To ensure that all settings are applied correctly, you must close the sonamedic app completely once. Meditations downloaded via the download function remain in the download language and may have to be removed and downloaded again.

How can I switch between Light Mode and Dark Mode?

The display settings of the sonamedic app depend on the settings of your smartphone. If you activate the dark mode in the system settings of your smartphone, this setting is also used in the sonamedic app and vice versa.

General

What is sonamedic?

Sonamedic is a meditation app that offers you a wide range of meditations with music and binaural beats on different areas of life and health topics. The meditations are divided into five categories: stress relief, sleep support, health, productivity and relaxation. The binaural beats integrated into the meditations represent a gentle method to additionally have a positive effect on your well-being. After you have subscribed to the sonamedic service, you can easily access the meditations that are right for you via the sonamedic app on your smartphone. When you take out a subscription, a test phase begins in which all content is available to you free of charge. If you don't want to take out a subscription directly, you can permanently use freely available meditations for each category. You do not need to register for this.

What is the best way to get started with sonamedic?

To start meditation directly, first download the sonamedic app from the Play Store. Even without registration you can try out some meditations for free. Use headphones to experience the full power of the combination of meditation, music and binaural beats. On the today page you will find a short introduction. It introduces you to the basics of meditation and the functions of the sonamedic app. With the trial version only a few selected meditations from each category are available to you. If you want to use all meditations, you should take out a subscription. After completing the subscription, a test phase will start, during which you can try out all meditations for free.

Account

I have forgotten my password, how can I get a new one?

If you have forgotten your old password or would like to change it, we will gladly send you a new password to your e-mail address. Go to the activity section. Select the cogwheel symbol in the top right corner. Scroll down in the settings and press login. Select Forgotten password. Enter the e-mail address of your sonamedic account. You will receive a message with a link to reset your old password and choose a new password.
Log in Screen sonamedic Forgot password screen sonamedic New Password screen sonamedic

Who has access to my personal data?

We at sonamedic take the protection of your personal data very seriously. However, we do collect data that you enter when you register yourself or that is automatically collected when you use our app and website. We are only allowed to use personal data if you have read the privacy policy when creating your account. We will of course treat your data as strictly confidential and in accordance with our privacy policy. This information is used, for example, to ensure the error-free provision of our app and website, but in some cases data can also be used to analyse your user behaviour. In our privacy policy you can read more about how exactly your data is used and which rights you can assert with regard to the use of your data. You can of course revoke your consent to the use of your data at any time and remove your user data from our system (see FAQ article "How can I completely delete my sonamedic account?"), a completed active subscription will continue to run until the end date chosen in each case.

How can I unsubscribe from the sonamedic newsletter?

To remove your email from our newsletter mailing list, simply go to one of the emails and scroll down to the end. Here you will find a field with the option to deactivate the newsletter. Click on this link and your email will be automatically removed from our mailing list.

Contract

Which contents of the sonamedic app are free of charge?

The sonamedic app has five categories: Stress relief, sleep support, health, productivity and relaxation. You can also try out one meditation per category without a paid subscription and without registration. If you take out a subscription, a free test phase begins. During this test phase you have access to all contents. You will only be charged for your subscription after the trial period has ended.

I have taken out a subscription and am in the free trial phase. What does this mean for me?

Once you have decided on a subscription, a free test phase begins, during which all contents of the sonamedic app are available to you. This test phase lasts 14 days for a yearly subscription and 7 days for a monthly or three-monthly subscription. The app will only be charged after this test phase has expired. During the test phase you can cancel your subscription at any time. You can also request a refund via Google.

What does the paid sonamedic subscription include?

If you take out a paid subscription, all contents and functions of the sonamedic app are available to you. You decide whether you would rather take out an annual subscription, a seasonal subscription or a monthly subscription. The sonamedic app receives updates with new content at regular intervals.

How can I cancel an existing subscription?

You can cancel an ongoing subscription at any time when the contract ends. This is not done in the sonamedic app, but via the Play Store. Open the Play Store. Select the three-line menu in the top left corner. Select subscriptions. Here you can cancel an existing subscription. The subscription will then end after the time you have booked it for. If you have a monthly subscription, you can cancel it at the end of the current month, a three-month subscription at the end of the current three months and a yearly subscription at the end of the year.

Where can I update my payment method?

You can update the payment method for your sonamedic subscription via the Google Play Store. Open it and click on the payment methods menu in the top left-hand corner of the three-line menu. Under Add payment method you can select your preferred payment method. This will be added to your Google Account.
Payment methods screen Google Play add payment method sonamedic

I have inadvertently taken out an incorrect subscription. How can I cancel my purchase?

If you have inadvertently taken out the wrong subscription and would like to cancel it, you have a 14-day return policy for apps as well. You can easily cancel the sonamedic app during the free trial period in the Play Store. Go to the three-line menu in the top left corner. Select the submenu Subscriptions. Here you can cancel your subscription during the test phase. Once that time has elapsed, you have three days to submit an application for a refund at the following address https://support.google.com/googleplay/answer/7205930?ctx=about_refunds_on_google_play&rd=2&visit_id=637091508240472716-1700548796

Will my subscription to sonamedic be automatically renewed?

If you do not cancel your subscription before it expires, it will be automatically renewed for the same period at the same price. In this case you do not have to worry about signing a new contract.

How much does an automatic renewal of my subscription cost?

After the automatic renewal of your subscription, it will not become more expensive. You pay the same rate as you have paid before.

Which payment methods will be accepted?

You can choose your preferred payment method in the Play Store. Here you can choose between PayPal, credit and debit card, billing via your mobile phone contract or a Paysafecard as payment methods.

Meditation - Binaural Beats

Where can I find a clear introduction to meditation with sonamedic?

When you open the start screen for the first time, an introductory meditation is displayed, which teaches you the basics of meditation but also explains the various functions of the sonamedic app. Of course, you can access the introductory meditation at any time in the search under All Meditations. You will then receive all the information you need to meditate with sonamedic.

What kind of meditation does sonamedic offer?

In the sonamedic app you will find various guided meditations on stress relief, sleep promotion, health, productivity and relaxation. During a guided meditation a professional speaker accompanies you through the meditation. The meditations are accompanied by binaural beats and suitable music. You can decide for yourself whether you want to listen to the voice of the speaker only, music only or both in combination. During the meditation, you will usually receive instructions on which position you need to be in in order to be able to optimally engage in the exercise.

What are binaural beats?

Binaural beats are a very gentle method of stimulating states of mind such as relaxation or concentration. They only work through your hearing and enhance the desired effect of meditation. Binaural beats are created in the brain when two different sounds with different frequencies are played via headphones in the right and left ear. The brain stem automatically balances the difference between the two different tones and forms a corresponding "phantom tone". The perception of binaural beats differs from person to person.

Why do you recommend headphones to listen to the meditations?

What makes sonamedic unique is the use of binaural beats as an induced relaxation method. Of course you can also listen to the meditations without headphones. With Binaural Beats an individual frequency is played into each ear via headphones. The brain stem automatically balances the difference between the two varying tones and forms a corresponding "phantom tone". The binaural Beat.

Where and when should I use sonamedic?

You can use Sonamedic anywhere and at almost any time. To increase your concentration, fall asleep better or relax. Even a five-minute break is enough to recharge your batteries with sonamedic. If you want to achieve a long-term effect, you should try to meditate regularly and set a fixed time in your daily life.

How regularly should I meditate with sonamedic?

To achieve a meditation routine and maximise the effect of meditation, you should meditate as regularly as possible. Try to plan 10 minutes of meditation at a fixed time every day. Of course, even a single meditation can have a relaxing effect. But to really engage in meditation requires a certain continuity.

Do the meditations work the very first time?

The effect of meditation on the individual varies greatly from person to person. It is important that you create the conditions to be able to relax properly. However, many people feel an effect already during the first meditation session. To achieve a long-term effect, however, you should try to meditate regularly.

Does meditation really work?

Meditation means above all that you allow yourself time to occupy yourself with yourself. It often helps to go through life more consciously and to pay more attention to your own needs and feelings. For a long time, the mind and body were treated separately in medicine. However, new research indicates that environmental influences as well as our thoughts and feelings do have an influence on our body. For example, meditation can influence blood pressure and oxygen intake. A meta-analysis from 2014 also shows that meditation reduces the negative effects of psychological stress and can bring about slight improvements in depression, anxiety and pain.

What is known about the effectiveness of binaural beats?

The exact effect of binaural beats is still a very open field of research. However, numerous studies indicate that binaural beats can have positive effects in many situations. For example, they can improve long-term memory, relieve pain, reduce anxiety and promote healthy sleep and relaxation. To further advance research in the field of binaural beats, sonamedic cooperates with Schloss Gracht, a specialist clinic for psychodynamic psychiatry, psychotherapy and psychosomatic medicine. You can find more information about binaural beats on our website in the knowledge section.

I have a serious mental illness - can sonamedic help me?

The meditations of sonamedic do not replace a visit to the doctor. If you suffer from a serious illness, it is important that you seek professional help. However, you can use sonamedic's offer as a complementary support to help you deal with yourself and relax.

Can my children also use sonamedic?

Children often have a great need for movement and should not be forced to sit still for long periods. Especially meditation with integrated movement or short meditative rituals can help them to deal consciously with sound and silence. It is best if you playfully feel your way into the world of meditation together.

Where can I learn more about binaural beats and meditation?

If you would like to learn more about binaural beats and meditation or are looking for tips & tricks for other areas of life, our sonamedic knowledge section. is just right for you. Here you will find articles on lifestyle, mindfulness and health.

App

I do not see my premium content. What do I have to do?

It can happen that after taking out a sonamedic subscription, your premium content is not immediately displayed. Close the app completely and open it again. Your premium content should now be displayed.

How can I download the sonamedic app?

You can find the sonamedic app for Android devices in the Playstore. Open the Play Store. Search sonamedic in the search bar of the Play Store and download the app.
search sonamedic in Google Play install sonamedic in Google Play Store

How much storage space does the sonamedic app take up?

The sonamedic app requires about 15 megabytes of memory. However, how much memory the app ultimately uses also depends on whether and how many meditations you have downloaded to your mobile device to play them in offline mode.

How do I get the latest version of the sonamedic app?

As long as it does not automatically install itself, you can manually download the latest app version on Android devices via the Play Store under the menu item My Apps and Games and the submenu item Updates.
My apps and games in the Google Play Store my apps and games in sonamedic Play Store

How can I reinstall my app?

To reinstall the sonamedic app, you must first uninstall it. Press the app you want to uninstall over a longer period of time. Then select the menu item "Uninstall". Go to the Play Store and search for sonamedic using the search function. Here you can download the app again.
uninstall sonamedic on android Search sonamedic in Google Play Install sonamedic from Google Play Store

Can I use the sonamedic app offline without an Internet connection?

To save your data volume, you can download all meditations via the meditation list within each playlist as well as in the general overview All Meditations individually. If you add meditations as favourites, this is also possible in the favourites overview. Here you also have the possibility to download all your favourite meditations at once. In the tab Downloads you will find all your downloaded meditations clearly listed. You can delete all downloaded meditations at once. If you only want to remove a single meditation from your downloads, select the downloaded meditation and wipe to the left.
Download meditations from the library You can find downloaded meditations under activity Delete downloaded Meditations Remove Meditations from Downloads

How many meditations are currently available in the sonamedic app?

The full version of the sonamedic app currently contains about 100 meditations, divided into the categories of stress relief, sleep support, health, productivity and relaxation. There is also a short introductory meditation. New content is added regularly in all categories. If you don't have a subscription, there is a free meditation in each category in addition to the general introduction.

What are playlists?

In playlists, meditations are arranged thematically matching or based on each other, which are already arranged in a certain order. This way you can find all meditations on one topic in one place and play them one after the other.
Playlists sonamedic Meditationapp Sleep support Playlist sonamedic Meditations in a sleep playlist

Can I adjust the length of a meditation myself?

In addition to the standard length of about 10 minutes each, you can also activate 5-minute short versions of all content in the player's three-point menu. It is also possible to determine the duration of a playlist or a single meditation using the sleep timer and cycle mode (automatic repeat function). Here you can select different time periods.
meditation menu activate short version sonamedic

Can I use sonamedic without headphones?

Basically you can meditate with the sonamedic app without headphones. Meditation and music can also be played on your home stereo and help you to relax. However, the binaural beats can only unfold their effect ideally through headphones, as different frequencies are fed in through both ears.

How do I know which binaural beat is used in which meditation?

Information about the binaural beat used and its effect can be found by clicking the button "more" in the meditation overview.
Show more informations about a meditation find the right binaural beats for your meditation

Is there a recommended sequence in which I should listen to the meditations?

Basically you can always choose which meditation you want to listen to at what time. If you are starting out with sonamedic from scratch, it is worthwhile to listen to the introductory meditation first. You will find it on the start page when you log in for the first time, but you can always find it again by using the search function under "All Meditations". All meditations are also arranged in playlists. These meditations build on each other thematically but also in terms of their sound design. For an optimal listening experience it is recommended to listen to these playlists according to their sequence. You can find the playlists under the menu item Search in the different categories.

What does the cycle mode icon in the player mean?

With the cycle mode icon you can set whether you want to play the entire playlist in which the meditation is located and whether this should happen once or in an endless loop. One tap on the cycle mode icon lets you repeat the whole playlist, a second tap makes sure that only the current meditation is repeated in an endless loop. The symbol changes depending on the setting. If you tap the Cycle function a third time, the previous settings are cancelled.
mediation in Cycle mode switch meditation to cycle mode undo cycle mode

What does the sleep timer icon in the player mean?

With the sleep timer you can set how long you want to listen to a meditation in endless loop. This function helps you to fall asleep, for example. The meditation switches itself off again after the desired time, for example when you have fallen asleep.
activate the sleep timer customize the sleep timer

How long should I use sonamedic?

You can use sonamedic for as long as you want or as long as you have time. Just 5 to 10 minutes is enough to relax and recharge your batteries with sonamedic.

Do I have to follow the speaker's instructions?

Meditation should above all help you to relax. If you reluctantly force yourself to follow the instructions, it is more likely to have a negative effect. Instead, see the instructions of the speaker as an aid which you can use to your advantage, but which are by no means a fixed set of instructions. Among the options for each meditation you can even switch off the speaker and meditate only with music and binaural beats.
meditation menu choose music only as an meditation option

I just want to listen to the music (without speech)!

To listen to a meditation without speech, select the desired meditation and choose the three-point menu in the player at the bottom right. Here you can choose whether you want to listen to the meditation with speech only, with music or a combination of both.
meditation menu choose music only for your meditation

How often are new meditations added to sonamedic?

The sonamedic app is continuously developed and regularly updated. Contents are added and already existing contents are revised or supplemented.

How does the reminder function work, which I am reminded of after stopping a meditation?

If you interrupt a meditation prematurely, a window will appear where you can set up a reminder to continue the meditation. If you click on the Activate reminder field, you can set the time at which you would like to receive a reminder on your mobile phone. At this time you can easily finish the meditation.
activate the reminder function for your meditation Choose the time when you want to continue meditating

I only want to hear the speaker (without music)!

To listen to a meditation without music, select the desired meditation and choose the three-point menu in the player on the bottom right. Here you can choose whether you want to listen to the meditation with speech only, with music or with both in combination. The option "Speech only" includes the speaker and the respective binaural beat.
meditation menu choose voice only as a mediation option

How do I find a particular meditation again? - What do the favourites mean?

If you want to find a meditation quickly, you can add it to your favourites. You can do this by clicking on the heart symbol while listening to a meditation or by clicking on the More button in the meditation overview. You can then easily find your favourite meditations in the options bar under Activity. Under Search you will also find an overview of all the meditations included. Here you can find a meditation that you have not added to your favourites.
add meditations to your favourites you can find your favourite meditations under activity

How can I add a meditation to my favourites?

If you want to find a meditation quickly, you can add it to your favourites. You can do this by clicking on the heart icon when you listen to a meditation or by clicking on the More button in the meditation overview when you are doing an exercise. You can then easily find your favourite meditations in the option bar under Activity.
You can add meditations to your favourites under activity you can find all your favourite meditations

Why are the music and language versions of the meditations not in sync?

In the versions that contain only speech and binaural beats, the places where otherwise only music would play are cut out to ensure a better listening experience. This is why the different versions are not exactly synchronised with each other.

How can I change the language in the sonamedic app?

The voice output of the sonamedic app depends on the system language of your smartphone. Currently, only German and English are available. If you switch your system to English, this language is automatically adopted in the sonamedic app. You can change the system language in the settings of your smartphone. To ensure that all settings are applied correctly, you must close the sonamedic app completely once. Meditations downloaded via the download function remain in the download language and may have to be removed and downloaded again.

How can I switch between Light Mode and Dark Mode?

The display settings of the sonamedic app depend on the settings of your smartphone. If you activate the dark mode in the system settings of your smartphone, this setting is also used in the sonamedic app and vice versa.